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What happens to your enquiry? Read our Standards & Privacy Policy



Standards

In this section: Standards | Copyright, Acknowledgement and Disclaimer | Privacy Policy

What happens when you contact us?

Enquiries

When you send an enquiry to enquiries@flexiblelearning.net.au, or use one of the Ask Us forms on our website:

  • Your enquiry is sent to the National Communication Project, who is responsible for managing the 2005 Australian Flexible Learning Framework’s general enquiries service.

  • Your enquiry will be responded to as quickly as possible and will be acknowledged by the close of business the next working day. In some cases, your enquiry may need to be answered by a third party. If this is the case, your enquiry will be forwarded to them for their action and, wherever possible, you will be notified of this action. We cannot guarantee response times of third parties, so encourage you to get back in touch with us if you have not received a response within three to five working days. Do not hesitate to contact us a second time if your enquiry is urgent and we will follow up on the enquiry on your behalf.

  • If you’d like to know more about the National Communication Project visit: http://flexiblelearning.net.au/Communication

Privacy

Any personal information that you provide us with in your enquiry, including your email address, is covered by our Privacy Policy. Please be assured that we won't use this information without your consent.


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Last updated: January 31, 2006