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Case Studies - 'real-life' examples of flexible learning in action

Be inspired by snapshots of individuals and organisations making inroads into flexible learning. Find out how they got started, the challenges they faced and their plans for the future.

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All case studies

ACE championing flexible learning, NSW 2004 (PDF 48KB)
There may be more sheep than people in the small town of Walcha, but it's access to training that's a high priority for the town's 3000 New South Wales residents. Jan Hatton, Coordinator of Adult and Community Education (ACE) Walcha, is making sure the town's residents have access to as many training opportunities as possible.

An e-learning solution for NSW ACE providers, NSW 2004 (PDF 46KB)
The Central West Community College (CWCC) Adult and Community Education (ACE) organisation in rural New South Wales (NSW) this year struck a major deal to provide other ACE NSW organisations with affordable access to technology.

Apple Isle alliance provides equity of access to further study and jobs, TAS 2004 (PDF 65KB)
TAFE Tasmania has established a strategic alliance with North East Education and Training Incorporated (NEET) to trial and implement a flexible learning model for high school students located in rural areas wanting to enter the automotive industry.

Brisbane secondary college puts flexible learning into action, QLD 2003 (PDF 41KB)
Hendra Secondary College in Brisbane has established a flexible learning centre, upskilled teachers through professional development, developed policies and procedures and invested in technology and infrastructure. A/Principal Ann-Marie Kelly says technology is yet to be fully utilised in schools and the potential is enormous.

Computer animation sends a message for good health, NT 2004 (PDF 83KB)
Leading software technology developed in the Northern Territory (NT) has been used to create one of the most exciting and affordable animated computer programs in the world. Known
affectionately as 'Marvin' (Messaging Architecture for the Retrieval of Versatile Information and News), the software is revolutionising the way important health messages are delivered
to remote NT communities. It has also generated widespread international interest from developing countries and regions.

Customised child care training online, VIC 2004 (PDF 39KB)
You can study child care online while working in a child care centre with a Victorian private training organisation - One World for Children. By customising a Flexible Learning Toolbox and developing a website One World for Children is now offering learners more flexible training options.

Developing a Toolbox, WA 2004 (PDF 54KB)
For educators and trainers, choosing a learning technology product is no different from buying a car or a house - appearances count, but practicality rules. Liking the way a product looks or feels may be important, but it also needs to perform.

Disabling e-learning barriers at The Spastic Centre, NSW 2004 (PDF 56KB)
Two years ago, the term ‘flexible learning’ did not feature in The Spastic Centre’s vocabulary, but the highly successful NSW-based non-profit organisation has continued to reap the benefits of e-learning after investing in the skills of its employees.

Elearn.WA delivers for the blind and visually impaired through flexible learning, WA 2003 (PDF 44KB)
Elearn.WA, a private training organisation, has joined forces with the Royal Automobile Club of Australia (RAC) and the Association for the Blind of WA to develop a recognised, voice-activated online training program for call centre operators – the Virtual Call Centre. It has enormous potential for placing people who are blind or vision impaired into sustainable employment.

E-learning ambulance trainees top the class, NSW 2004 (PDF 64KB)
The Ambulance Service of New South Wales (NSW) has incorporated innovative online medical
simulations in its training program for paramedic staff.

E-learning helps remove the 'risk' for Australia's credit professionals, National 2004 (PDF 52KB)
The Australian Institute of Credit Management's (AICM) is the credit industry's national
professional body which provides training to 'credit professionals' who investigate the credit status of an individual or company to determine if they have the capacity to meet their financial obligations.

E-learning on the way for the wine industry, SA 2003 (PDF 42KB)
River Murray Training, a private training organisation, has established partnership training arrangements within the agricultural and wine industries. By working closely with industry River Murray Training is offering flexible training options that can fit around the needs of niche markets influenced by seasonal demands and production-driven environments.

'First Impressions' makes a lasting impact on the retail industry, QLD 2004 (PDF 56KB)
With more than 120 retail companies on their books, private registered training organisation (RTO) 'First Impressions' has taken a whole-of-business approach to change the way they train by anticipating the future learning and business needs of their retail industry clients.

Flexible learning in horticulture, WA 2004 (PDF 98KB)
Challenger TAFE Horticulture Department in Western Australia (WA) has helped develop and
customise Toolboxes to deliver quality online horticulture and land use management training in
a traditionally ‘hands-on’ training environment.

Flexible learning innovation in building and construction training, SA 2003 (PDF 82KB)
Brian Gepp, from Douglas Mawson Institute of Technology (DMIT), has been the driving force behind a traditional trades training area taking up technology and providing professional development to staff to become a flexible learning model not only for DMIT, but for the wider TAFE sector and building and construction industry.

Flexible learning innovation in the child care industry, VIC 2003 (PDF 84KB)
A small community centre providing child care training to African refugee women is one of the last places you would expect to find flexible learning innovation. Find out how registered training organisation Victorian Cooperative on Children’s Services for Ethnic Groups is making a difference with flexible learning.

Getting started with flexible learning - One trainer's experience, VIC 2003 (PDF 37KB)
Wendy Hallinan at Sunraysia Institute of TAFE worked with colleagues to produce a digital training video on how to prune rose bushes as part of the delivery of Certificates III and IV in Horticulture. The video supported face-to-face instruction as learners were able to review key points in their own time and at their own pace to consolidate their learning.

GippsTAFE come to terms with medical lingo, VIC 2004 (PDF 46KB)
Central Gippsland Institute of TAFE (GippsTAFE) has provided a vital link for people in rural communities, demonstrating that location is no barrier to accessing essential industry knowledge and skills.

Girl 'from the bush' brings e-learning to town, SA 2004 (PDF 56KB)
With just one TAFE servicing a population of 22,500 people over a 30,000 kilometre radius, Leanne Isaacson had a challenging vision: to provide community-based adult learning in her rural region of Geranium, South Australia.

Global manufacturer invests in 'growing its people', SA 2004 (PDF 59KB)
Schefenacker Vision Systems is the world leader in the design and manufacture of vision, lighting and audio systems for the automotive industry. The multinational company operates in 13 countries and employs around 740 staff at its Adelaide plant which produces automobile components.

'Have you got my number?' - using communication technology in VET, QLD 2004 (PDF 63KB)
Mobile communication has become a standard form of communication in Australia with 82% of
Australians expected to own a mobile phone by the end of 2004, and 89% by 2008*.

Indigenous training professionals upskilling online, QLD 2003 (PDF 40KB)
Indigenous TAFE staff, from across Queensland, have been going online for some hands-on professional development to enhance their technology skills. A positive spin off from the project has been the opportunity for participants to extend their professional networks far and wide.

Lifeline Australia’s trainers learn online, NATIONAL 2003 (PDF 39KB)
New technology that integrates online communications with conventional teleconferencing is being used by Lifeline Australia to support and train their trainers nationwide. This cost effective technology has the potential to improve the quality and national consistency of the training delivered.

NT Partners explore flexible learning together, NT 2003 (PDF 41KB)
Northern Territory finance company Territory Insurance Office and the Adelaide Institute of TAFE are working together to better meet the learning needs of 250 finance and insurance practitioners employed by the company who say they want more choice about how and when they learn.

Online learning connects distanced 'school of the air' students, QLD 2004 (PDF 62KB)
Charters Towers School of Distance Education is a school servicing rural and regional areas of Queensland with 475 students and a catchment area of about 300,000 square kilometres, including a small number of students overseas.

Panel beating apprentices take to technology, QLD 2003 (PDF 41KB)
With an Australia-wide skill shortage in the automotive vehicle body repair industry the automotive teachers at Queensland’s Brisbane North Institute of TAFE got proactive. Implementing more flexible training is helping apprentices balance work, study and family commitments, making trade studies like panel beating more accessible.

Prepared to be flexible - Wodonga TAFE, VIC 2003 (PDF 42KB)
Wodonga TAFE’s CEO Mr Adrian Marron gives his perspectives on implementing flexible training practices that he says have changed the way the Institute does business. The significant investment made by Wodonga TAFE in flexible learning is paying dividends with the Institute achieving consistently high levels of student satisfaction and completion rates.

South Australia police uphold the law with e-learning, SA 2004 (PDF 112KB)
Police officers in South Australia are among the most technologically-savvy in the country, following a dedicated effort by South Australia Police to introduce new computer-based training for their force of almost 4,000 officers and cadets.

Taxi drivers to get accredited online, QLD 2004 (PDF 39KB)
Project manager Marty Ord says Yellow Cabs Queensland is a private enterprise that likes to think outside the square. They are the first enterprise registered training organisation to develop an accredited course for the taxi industry in Queensland.

Training partners demonstrate that a flexible approach works, TAS 2004 (PDF 63KB)
Vocational education and training (VET) just got more accessible for a small group of rural schools in Tasmania thanks to a strategic alliance with TAFE Tasmania. Using a blended learning approach, the partnership is a dynamic model for VET in Schools with the potential to open up more career pathways for students everywhere and in a variety of industry areas.

Victorian health professionals break old learning habits, VIC 2004 (PDF 54KB)
The tyranny of distance from city-based training services has traditionally forced most alcohol and other drug (AOD) professionals who live outside the immediate Melbourne metropolitan area to travel long distances or make temporary moves to access training to keep their skills and knowledge fresh.


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Last updated: January 31, 2006