Building Communities - Managing Community Content


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	Using this Unit

Section 1: Using This Unit

Topics for this section:

How to complete this unit

The Building Communities – Managing Community Content unit resource is structured around a fictitious storyline. You are asked to play the role of a new moderator who takes a job with the fictitious Fiveways Regional Council. This involves assisting the CEO and your boss to prepare for the launch of the online community environment and then dealing with situations that arise during online community interaction.

The unit has 8 sections, plus a glossary of terms and definitions. The 8 sections cover:

Section name	Areas of content
Using This Unit	How to complete this unit Who it is intended for What you will achieve by completing it (learning outcomes) How the unit fits with the Unit of Competency CUFPOP01A The fictitious storyline used in this unit How you will be assessed.
Your New Job	Job tasks for the new moderator The Fiveways Regional Council and the services they provide Finding out what community content management involves Looking at how some external sites welcome participants and writing your own welcome message.
Planning and Management	Why the council wants to run an online community space Deciding purpose and scope for the space Legal responsibilities related to running the space How the Council meets these responsibilities.

(Section information continued on next page)