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MONASH
UNIVERSITY GIPPSLAND CAMPUS Name of contact
Alan Scarlett
Position of Contact (i.e. student, teacher, designer, librarian etc)
Executive Officer, Pro Vice-Chancellor’s Office
Contact Details
Phone: 03 9902 6421
URL
http://www-mugc.cc.monash.edu.au
Courses offered
Many courses are electronically assisted as there are many courses offered to overseas students. There are no 100% online subjects although the IT courses are now print independent, which means they use the internet, CDs and other computer based resources. Student Services
Provided/ Accessed Prospective Student
Course Information/
Advice
The Monash Transition Program gives useful information to prospective students. It links to the DEETYA website called:
Which Course, Which University?; the Victorian government site Accessing Career Information Across Victoria.
Monash University has a Prospective Students Office which provides information to school leavers and has a Return to Study guide for mature age prospective students.
The Monash Handbook is on the website. There is also a Virtual Open Day available.
Information on Administration. Details (fees, RCC, enrolment or application procedures etc)
Overseas students can contact the Monash agent in their country, use e-mail or telephone. Staff do visit overseas sites for enrolled students but can also give information to prospective students.
Enrolling Student
Enrolment Process
Applications to enrol (via VTAC) may be done on-line. Initial enrolment cannot happen online but re-enrolment can.
Payment of Fees
Fees can be paid online or through the more traditional channels i.e. bank, post office and mail.
Help on enrolling
There is a phone line and e-mail assistance for new students
Enrolled Student
Orientation to Online learning
The Centre for Learning & Teaching Support’s Off Campus Student site gives students access to a video called
Getting Started, which is about studying by distance education at Monash University. There is also online information regarding;
connection to web based chat groups and interactive voice response; assignments & study skills; links to library and liaison services and a helpdesk.
Induction and Orientation to Specific Course
For a general orientation to university study, there is the Monash Transition Program website, which is aimed at giving useful information and links to both staff and students about the transition to university study.
The new students’ aspect of the website includes videos: Race Around Monash (taken of student life by six students);
Making the Move (also in booklet form), that looks at the issues around and preparation needed for the transition to university. There are also supplementary text materials for this video on the website.
Most if not all of these materials appear to be aimed at Year 12 school-leavers except the Return to Study guide mentioned above.
Orientation to specific subjects is given within each subject area and mostly in the print material sent out to students.
Communication Links (chatrooms, bulletin boards etc.) that are or could be used for SS.
There are web based news and synchronistic chat groups using Web-Face that are subject specific and facilitated by the faculty staff and lecturers. Subject-based websites are also available in some courses.
Lecturers are regularly contactable via email or telephone.
Each student has a My. Monash Portal which gives their personal details and study profile as well as general information such as weather reports, local and national news links and links to other Monash sites.
The Centre for Learning & Teaching Support (CELTS) will facilitate email distribution lists to students wishing to participate.
Academic Support (study skills, time management; information literacy; numeracy, peer support)
There is password-protected material on the Language and Learning Link website that gives generic study material.
E-mail is the way most students contact the Student Support Centre. The CELTS’s Language & Learning unit has an On-line Student Resource Centre with short course information, study skills
tips and discussion groups.
Counselling (personal)
The range of Student Support Services are outlined via the campus website. Counsellors can be contacted via e-mail or the telephone
Career Counselling
There is a one-stop shop approach to careers, course advice and employment. This site gives information about; contacting career
counsellors; attending on-campus workshops and using the career library, which has a loan facility.
Academic Resources (library, data bases, websites, bookshop etc.)
The Library has an extensive range of services including the Flexible Library Service for distance and online learners. This service includes; online access to the catalogue; sending out material; photocopying and the Virtual Librarian who offers tours of the library services; FAQ; Online Tutorials on Information Seeking Skills and Tools (including how to search Monash and other libraries; use
of EndNote and other electronic databases for research; Subject Guides, which give sites and information on specific subject areas and Essentials of Finding Information.
Administrative Services (changing courses, results, late fees etc.)
Available through the My. Monash Portal, students have access to their own academic records, administrative information such as fees and alternative examination conditions, accommodation and other student services.
Students can personalize their portal and change their address online
IT support and help line
There is a telephone help line; e-mail and fax facilities to help students. Students in Queensland, WA and NSW are encouraged to use local services for technical support.
There is a helpdesk for On-line learning via Webface as part of the CELTS site.
Information Technology Services provides on-line information on Network
Services, Novell and Unix systems, Helpdesk support, Maintenance of IT infrastructure, Student Computer Laboratories and Microsoft Windows desktop environment.
Graduating Students
Information on career
destinations
There is a one-stop shop approach to careers, course advice and employment
This site also includes: Online Job System which lists vacancies in 25 different categories; Gradlink, which provides additional employment links; Tutoring for school students, which provides part-time employment for students; Employer Activities, which gives information about various employer recruitment drives and visits to campuses.
Resume Development
There is information on writing resumes on the public website.
Career counsellors and employment officers can be contacted by e-mail and telephone.
Results and Transcripts
Students can get their results via their My. Monash Portal, but need to get
the official transcript via the mail.
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